European Commission platform for online dispute resolution:

SME Hotel GmbH constantly checks and updates the information on its websites. Despite all due care, the data may have changed in the meantime. Therefore, no liability or guarantee can be given for the timeliness, correctness and completeness of the information provided. The same applies to all other websites that are referred to via hyperlinks. Furthermore, SME Hotel GmbH reserves the right to make changes or additions to the information provided.

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within our website. You have the fundamental rights to information, correction, deletion, restriction, data portability, revocation and opposition.

Copyright & Copyright

All content on this website is protected by copyright. The texts, images, graphics and animations are subject to copyright protection and other protective laws. The content may not be copied, modified, distributed or made available to third parties for commercial purposes. Any use, in particular storage in databases, duplication, distribution, processing and any form of commercial use, as well as disclosure to third parties, even in part or in revised form, is prohibited without the consent of the author.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be limited.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., to enable an analysis of the use of the website. The information generated by Google Analytics about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information about Terms of Use and Privacy, please see the Google Analytics Terms and Conditions or the Google Analytics Overview.

Remarketing / Retargeting Function

The provider uses the remarketing or “similar target group” function of Google Inc. (“Google”) and Microsoft Inc. (Bing Ads) on the website. This function allows the provider to address visitors to the website with targeted advertising by placing personalized, interest-based ads for visitors to the provider's website when they visit other websites in the Google or Bing display network. Google and Bing use cookies to carry out the analysis of website usage, which forms the basis for creating interest-based advertisements. To do this, Google and Bing store a small file with a sequence of numbers in the browsers of visitors to the website. This number is used to record visits to the website and anonymized data on the use of the website. No personal data of visitors to the website is stored. If you then visit another website in the Google or Bing display network, you will see advertisements that are highly likely to include the products and information you have previously viewed. You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. Further information about Google and Bing Remarketing and the privacy policy can be found at: https://policies.google.com/privacy?hl=de and https://privacy.microsoft.com/de-de/privacystatement

Links & disclaimer for links

We do not assume any liability for the correctness, content or freedom from aggressive and/or damaging content, such as viruses, Trojans, etc., of the links on our website. In particular, we do not assume any responsibility for the content of external websites referred to by hyperlinks. The respective provider is solely liable for this. Links to our website are welcome if they are designed as external links. The takeover of the main window into a frame of the link setter is not permitted. Should a website to which we have linked contain illegal content, we request immediate notification.

Rights of the data subject

If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights with respect to us (“the controller”):

1) Right of access

You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If this is the case, you can request the following information from the controller:

1. the purposes for which the personal data is processed;

2. the categories of personal data being processed;

3. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

4. the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage duration;

5. the existence of a right to correction or deletion of the personal data concerning you, a right to restriction of the processing by the controller or a right to object to this processing;

6. the existence of a right of appeal to a supervisory authority;

7. all available information about the origin of the data if the personal data is not collected from the data subject;

8. the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to request information about whether your personal data is transferred to a third country or to an international organization. In this context, you can request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.

2) Right to rectification

You have the right to request the controller to rectify and/or complete the data if the processed personal data concerning you is incorrect or incomplete. The controller must carry out the rectification without undue delay.

3) Right to erasure

3.1) You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller has the obligation to erase personal data without undue delay where one of the following grounds applies:

1. the personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed

2. you withdraw your consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing

3. You object to the processing in accordance with Article 21(1) of the GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Article 21(2) of the GDPR.

4. Your personal data has been processed unlawfully.

5. The deletion of personal data concerning you is required to fulfill a legal obligation under Union or national law to which the controller is subject.

6. The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

3.2) If the controller has made the personal data concerning you public and is in accordance with. Art. 17 (1) of the GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you, as the data subject, have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

3.3) The right to erasure does not apply to the extent that processing is necessary

1. for exercising the right of freedom of expression and information;

2. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

3. for reasons of public interest in the area of public health in accordance with Art. 9 Sect. 2 lit. h and i as well as Art. 9 Sect. 3 GDPR;

4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or

5. for the establishment, exercise or defense of legal claims.

4) Right to restriction of processing

You have the right to obtain from the controller restriction of processing where one of the following applies:

1. you contest the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data;

2. the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;

3. the controller no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims; or

4. if you have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override your grounds.

Where processing of personal data concerning you has been restricted, such data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

5) Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data concerning you have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to request the data controller to be informed about these recipients.

6) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the data controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that

1. the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and

2. the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. After an objection, the controller will no longer process the personal data concerning you unless the controller can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Where personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. You have the option, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to exercise your right to object by automated means using technical specifications.

8) Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9) Automated decision in an individual case

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision

1. is necessary for entering into, or performance of, a contract between you and the controller,

2. is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or

3. is based on your explicit consent.

However, these decisions must not be based on special categories of personal data referred to in Article 9(1) of the GDPR, unless point (a) or (g) of Article 9(2) applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place. In the cases referred to in a. and c., the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Contact form

If you contact us via the form on the website or by email, the data you provide will be stored by us for the purpose of processing the request and in case of follow-up questions. We will not share this information without your consent.